Privacy Policy

This privacy notice for Sole Apparel FZ LLC (doing business as Sole DXB) (“we,” “us,” or “our”) describes how and why we might collect, store, use, and/or share (“process”) your information when you use our services (“Services”), such as when you:

Visit our website at sole.digital, or any website of ours that links to this privacy notice;
Engage with us in other related ways, including registration, sales, marketing, or events such as Sole DXB 2025.

Questions or concerns?
Reading this privacy notice will help you understand your privacy rights and choices. If you do not agree with our policies and practices, please do not use our Services.
If you have any questions or concerns, please contact us at inquiries@soledxb.com.

SUMMARY OF KEY POINTS

What personal information do we process?
When you visit, use, or navigate our Services, we may process personal information depending on how you interact with us and the Services, the choices you make, and the products and features you use.

Do we process any sensitive personal information?
We do not process sensitive personal information.

Do we receive any information from third parties?
We do not receive any information from third parties.

How do we process your information?
We process your information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with law.

In what situations and with which parties do we share personal information?
We may share information in specific situations and with specific third parties (for example, event ticketing partners or technology service providers).

How do we keep your information safe?
We use organizational and technical processes to protect your information, but no online transmission is fully secure.

What are your rights?
Depending on your location, you may have rights to access, update, or delete your personal data.

What Information Do We Collect?
How Do We Process Your Information?
What Legal Bases Do We Rely On?
When and With Whom Do We Share Information?
Do We Use Cookies and Tracking Technologies?
How Long Do We Keep Your Information?
How Do We Keep Your Information Safe?
Do We Collect Information From Minors?
What Are Your Privacy Rights?
Controls for Do-Not-Track Features
Regional Privacy Rights
Event-Specific Consents
UAE PDPL Compliance
Do We Make Updates to This Notice?
Contact Us
Review, Update, or Delete Your Data

1. WHAT INFORMATION DO WE COLLECT?

Personal Information You Provide
We collect information that you provide voluntarily — for example when registering for Sole DXB 2025, signing up for newsletters, or contacting us.
This may include:

Name
Email address
Mailing address
Contact preferences
IP address

Automatically Collected Information
We collect device, usage, and log data automatically (e.g., IP address, browser type, device model, location, pages visited). This helps us secure and improve our website and Services.

2. HOW DO WE PROCESS YOUR INFORMATION?

We process your personal information to:

Manage your registration and participation in Sole DXB 2025
Send you updates and notifications about your registration and event details
Improve and personalize your experience
Ensure safety and fraud prevention
Comply with applicable legal obligations

We may also use data for analytics and marketing, only where you have provided consent.

We may use third-party services such as Google Analytics, Mailchimp, or Meta Pixel for analytics and marketing communications.

3. WHAT LEGAL BASES DO WE RELY ON?

We only process your data when we have a lawful basis, including:

Consent: You have given us permission (e.g., to receive marketing communications).
Contractual necessity: We need to process your information to register and manage your participation in Sole DXB 2025.
Legal obligations: We may need to retain information to comply with applicable laws.

If you are in the UAE, we process your personal data in accordance with the UAE Federal Decree-Law No. 45 of 2021 (Personal Data Protection Law – PDPL).

4. WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?

We may share information with trusted service providers that support our operations, such as ticketing, registration, marketing, and analytics platforms.
All third-party partners are contractually bound to handle your information securely and only for the agreed purposes.

5. DO WE USE COOKIES AND OTHER TRACKING TECHNOLOGIES?

Yes. We may use cookies, pixels, and similar technologies to enhance your experience, understand usage, and serve relevant content.
You can adjust cookie preferences through your browser settings.
For details, please refer to our Cookie Policy available on our website.

6. HOW LONG DO WE KEEP YOUR INFORMATION?

We retain your personal information only as long as needed for the purposes outlined above or as required by law.
You may request deletion at any time by contacting inquiries@soledxb.com.

7. HOW DO WE KEEP YOUR INFORMATION SAFE?

We implement technical and organizational measures to protect your information.
However, no digital system is completely secure, and we cannot guarantee absolute security.

8. DO WE COLLECT INFORMATION FROM MINORS?

We do not knowingly collect information from persons under 18 years of age.
If we become aware that a minor’s data has been collected, we will delete it promptly.

9. WHAT ARE YOUR PRIVACY RIGHTS?

Depending on your jurisdiction, you may have the right to:

Access, correct, or delete your data
Withdraw consent for marketing communications
Request data portability or restriction of processing

You can exercise these rights by emailing inquiries@soledxb.com.
We respond to requests within 30 days.

10. CONTROLS FOR DO-NOT-TRACK FEATURES

We currently do not respond to DNT signals, but if a global standard is adopted, we will comply and update this policy accordingly.

11. REGIONAL PRIVACY RIGHTS

This notice complies with privacy laws in the EEA, UK, Canada, Australia, New Zealand, South Africa, and the UAE.
If you reside in another jurisdiction, you may have similar rights as provided by your local laws.

12. EVENT-SPECIFIC CONSENTS

Consent to Collection and Use of Personal Data (Required)

By registering for Sole DXB 2025, you confirm that you have read this Privacy Policy and consent to Sole DXB using your personal data for the purpose of managing your registration and participation in the event.

Consent to Receipt of Marketing and Advertising Information (Optional)

You may optionally consent to receive commercial electronic communications including newsletters, marketing materials, and updates related to Sole DXB and its associated brands, products, and services.

You can unsubscribe from these communications at any time by clicking “unsubscribe” in our emails or contacting rsvp@soledxb.com.

Event Photography and Videography Consent

By participating in Sole DXB 2025, you acknowledge and consent to being photographed and video recorded during the event.
You grant Sole DXB the right to use your image and likeness for corporate, promotional, and communication purposes, including online and print media.

If you wish to update or remove such consent, please contact rsvp@soledxb.com.

13. UAE PDPL COMPLIANCE

We process and store data in accordance with the UAE Personal Data Protection Law (PDPL).
Data is stored securely within the UAE or other jurisdictions with adequate data protection safeguards.

14. DO WE MAKE UPDATES TO THIS NOTICE?

We may update this Privacy Policy from time to time.
The latest version will always be available at sole.digital/privacy-policy and will be effective immediately upon posting.

15. CONTACT US

Sole Apparel FZ LLC
Building 3, Office SD2-022
Dubai Design District (d3), Dubai, UAE
Email: inquiries@soledxb.com

For marketing and registration inquiries: rsvp@soledxb.com

16. REVIEW, UPDATE, OR DELETE YOUR DATA

To review, update, or delete your personal data, please email inquiries@soledxb.com